Quality Assurance

You and your family are unique.  Therefore, it takes a special individual to be part of the caregivers at Hartford Elderly Services. Compassionate, caring, sincere, experienced, and attentive are just some of the qualities we insist our caregivers possess. We care about the quality of our caregivers because you care enough to invite us into your home allowing, us to share in all the ups, downs, and joyful moments that make your family unique.  We will never take that trust for granted.

• We assess, plan, match, coordinate and manage a range of in-home care services.
  
• Our caregivers are screened with a criminal background and social security check.
  
• Our caregivers are insured and bonded.
  
• We will replace any caregiver within a reasonable time if s/he cannot come to work.
  
• Our caregivers will be matched to your needs and circumstances, to avoid having a parade of caregivers. 
  
• Sometimes we will assign more than one caregiver, particularly if help is needed 7 days a week.
  
• Our caregivers are closely supervised.
  
• We are available to you 24 hours 7 days a week.
  
• We are personalized, affordable, and take pride in the services we offer